CloudApp

The Video & Image Sharing Platform

Report bugs faster with screen recordings, GIFs, or annotated screenshots. Better communication with your product team.

ChannelReply

The Marketplace Helpdesk Solution

ChannelReply integrates marketplace customer service messages and order information with the helpdesk of your choice.

ChannelReply integrates eBay and Amazon messaging with helpdesks like Zendesk, Freshdesk, and Desk.com. These high-powered customer service tools allow sellers to answer questions exponentially faster and get back to building their businesses.

With ChannelReply, you can:

  • Answer eBay, Amazon, and other ecommerce support messages on one screen
  • Create an eBay and Amazon autoresponder
  • Automatically collect info about buyers and their orders and use it in canned replies
  • Allow multiple agents to answer messages simultaneously—even eBay messages
  • Harness all the power of your helpdesk for marketplace support
Interested? Try a free 14-day trial of ChannelReply.

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